[... yeah, he's just realised how vague he's being from Neil's tone of voice there] Sorry, I'd be more specific if I could, but she's a bit of a private person. It's a trust thing, you know?

... so basically, Don't Touch Anything. That's fair enough, but what do I do if the problem's more likely to be caused by a somewhat prejudiced third party? Hop in and explain that he might seriously screw something up?